CASE: To develop a Google Search page annotated explainer guide for someone using Google Search for the first time
Background
Context
- User research indicates the relevance of higher-quality results that understand search intent and find the most accurate and relevant websites that match each query.
- We provide a step-by-step user manual for Search Engine, which leads in Speed, Relevance, and Choice of results.
User Story
- Ramesh has completed schooling and received admission in college in Delhi
- He lived in small town with limited access to Internet
- He has basic understanding of English language
- He has studied through books till now
- With change of place, he is curious to know more.
Callouts
Assumptions
- Users understand English (language opted for user manual)
- Users are acquainted with basic computer related terms
- Have access to working desktop/laptop/phone
Edge Cases
- Many types of search results not handled
- Location Pack
- Featured snippets or answer boxes
- Sponsored results and ads
- The explainer guide has been developed using desktop prompts
